FAQs
**1. What types of products do you offer?**
We offer a wide range of pet products, including toys, grooming supplies, beds, accessories, and more for both cats and dogs.
**2. How long does shipping take?**
Shipping typically takes 2-3 business days, but this may vary depending on your location. You'll receive tracking information once your order is dispatched.
**3. Can I return a product?**
Absolutely! We have a 14-day return policy. If you're not satisfied with your purchase, please contact us, and we'll guide you through the process.
**4. How do I choose the right size for my pet?**
Each product has a detailed sizing guide in the description. If you're unsure, feel free to contact us for help.
**5. What payment methods do you accept?**
We accept all major credit cards, PayPal, and other popular payment methods.
**6. How can I track my order?**
After your order is shipped, you'll receive an email with tracking details. You can also log into your account to check the status.
**7. Are your products safe for pets?**
Yes, all our products are made with pet safety in mind, using non-toxic materials and pet-friendly designs.
**8. How can I contact customer support?**
You can reach us via email at [petpalsus.shop@gmail.com] or use the contact form on our website. We're here to help!
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